Last published 21 January 2021
As you face the unprecedented challenge of coronavirus (COVID-19), you and your colleagues might experience a range of emotions – from anxiety to fear, anger to helplessness. Good Thinking has gathered some useful resources to help you look after each other at this difficult time.
Psychological First Aid
According to the World Health Organization, psychological first aid is about providing “humane, supportive and practical help for fellow human beings who have experienced an extremely distressing event”. It includes the following elements:
COVID Trauma Response Working Group
The COVID Trauma Response Working Group has been formed to help co-ordinate trauma-informed responses to the COVID-19 outbreak. Made up of psychological trauma specialists, co-ordinators of the psychosocial response to trauma and wellbeing leads at NHS Trusts, it is being co-ordinated by University College London and the Traumatic Stress Clinic at Camden and Islington NHS Trust.
The working group has produced this advice about coping with stress for hospital staff, which includes:
It has also produced guidance for planners of psychosocial response to stress experienced by hospital staff, which The King’s Fund has made into a quick reference graphic. The guidance includes:
NHS staff bereavement resources
With support from a wide range of organisations, colleagues and staff networks, NHS England and NHS Improvement have developed a resource to help NHS staff understand different bereavement practices and how colleagues may experience grief so they can have compassionate conversations with those who have experienced loss.
The pack, which is available on the NHS website, includes:
Other useful articles and websites
If you or your colleagues are feeling anxious, stressed or depressed or you’re having trouble sleeping, Good Thinking can recommend NHS-approved apps and other resources to help with your mental wellbeing. You can also use our self-assessment tool to give your mental health a check-up.
If you or your colleagues would like to speak to someone, call the NHS staff support line on 0800 069 6222 or text FRONTLINE to 85258 for 24/7 support via text message.
If you’re a parent or carer, take a look at our advice for the children of essential workers and volunteers.
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