An important message from Good Thinking
We regret to inform you that the Good Thinking service will be closing on 31 January 2026. This has been a difficult decision after eight years of supporting Londoners.
If you’re struggling with your mental health, please visit Every Mind Matters or Hub of Hope, or contact your GP, NHS 111, or the mental health team in your borough. For more information about the closure, read our FAQs.We have created an archive of the Good Thinking website for healthcare professionals.
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LAST REVIEWED 4 October 2024
Urgent Support
If you're concerned about your mental health, your GP is always a good place to start. If you feel very distressed and can’t wait, or feel unable to keep yourself safe, choose one of the options below.
Urgent, non-emergency medical advice
If you need help urgently but are not at risk of harm or serious illness, use NHS 111 non-emergency advice online or call 111 and select the mental health option to talk to a mental health professional and get help 24/7.
- NHS 111 Online
- Call: 111
- Use the NHS 111 British Sign Language Service
Free help and advice if you want to speak to someone anonymously
Shout Crisis Text Line
Shout offers confidential 24/7 crisis text support for times when you need immediate assistance.
- Text "SHOUT" to 85258 or visit Shout Crisis Text Line
The Samaritans: Free 24 hour support
“A safe place for you to talk any time you like, in your own way – about whatever’s getting to you. We won't judge you or tell you what to do, we'll listen to you.”
- Email: jo@samaritans.org
- Call: 116 123
Papyrus
“Confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person.”
- Call: 0800 068 41 41
- Text: 07860 039967
- Email: pat@papyrus-uk.org
- Opening hours: 9am to midnight every day of the year, including weekends and bank holidays.
Immediate Support
Go to your local A&E:
If you feel that you need help immediately call for an ambulance:
- Call or Text: 999
