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Urgent Support

Last published 21 October 2020

What to do when you need urgent support

If you're concerned about your mental health, your GP is always a good place to start. If you feel very distressed and can’t wait, or feel unable to keep yourself safe, choose one of the options below:

Free help and advice if you want to speak to someone anonymously

Shout Crisis Text Line

Shout offers confidential 24/7 crisis text support for times when you need immediate assistance.

Text "SHOUT" to 85258 or visit Shout Crisis Text Line

The Samaritans: Free 24 hour support

“A safe place for you to talk any time you like, in your own way – about whatever’s getting to you. We won't judge you or tell you what to do, we'll listen to you.” 


Call: 116 123


“Confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person”

Call: 0800 068 41 41

Text: 07860 039967


Opening hours:

9am to midnight every day of the year, including weekends and bank holidays.

Urgent Mental Health Support

To find urgent mental health support in your area:

Telephone numbers for urgent mental health support.

Urgent, non-emergency medical advice

If you need help urgently but are not at risk of harm or serious illness, use the NHS 111 non-emergency advice online or call 111.

NHS 111 Online 

Call: 111

Use the NHS111 British Sign Language Service

Immediate Support

Go to your local A&E

Find your nearest A&E

If you feel that you need help immediately call for an ambulance:

Call or Text: 999