Equality Advisory & Support Service (EASS)

Equality Advisory & Support Service (EASS)

A helpline offering advice and support on issues relating to equality and human rights. You can call for advice on 0808 800 0082 or make contact through text, BSL and post. 

If you have been treated unfairly, EASS can offer support or suggest methods for informal resolution. EASS will work with you to decide the best course of action for you to take in resolving an issue. Some of the issues that EASS can help with relate to: age, disability, race, pregnancy & maternity, religious beliefs and sexual orientation.

If you need specific assistance due to a learning difficulty or disability, there are trained professionals available for one-to-one support. 

Please note that Good Thinking cannot be held responsible for the security of any data that you share with this provider. 



  • Freephone helpline: Monday to Friday, 9am to 7pm; Saturdays 10am to 2pm


  • The helpline does not provide legal advice

We would like to ask if you would tell us, anonymously, in which London Borough you live, work or study.

This information will help us develop more personalised support for Londoners, and improve our service to all users. Please see our terms and conditions for more information.