Last reviewed on 12 January 2021
Life can be really difficult and you might sometimes feel completely overwhelmed. This kind of crisis situation can be triggered by many things, including bereavement, stress and social isolation, and may require an immediate response.
If you feel extremely distressed and worried that you might not be able to keep yourself safe, there is lots of urgent support available, including 24/7 NHS mental health helplines in every London borough. If you’re in immediate danger and it’s a medical emergency, call 999 straight away.
If you can, let a parent, carer, friend, teacher or someone else you trust know how you’re feeling so they can support you. If you’re already receiving support from mental health professionals, you should have your own Safety and Coping Plan (sometimes called a Safety Plan or a Care Plan). When you’re struggling, try to follow this plan one step at a time until you are safe and let your mental health professional know what’s going on.
Please don’t suffer alone. You can find lots of information about the NHS and other support organisations below – they are all here to help you.
Every London borough (and other places around England) has a mental health helpline that is open 24 hours a day, seven days a week to provide urgent advice and support. You can find details of all the local helplines in London below.
If you currently receive support from a mental health service, please call the number you’ve been given for your care co-ordinator or duty team during their office hours. This number should also be on your Safety and Coping Plan. Out of office hours, please call the 24/7 helpline in your borough (see below).
Barnet, Enfield and Haringey Mental Health NHS Trust
0800 151 0023
Central and North West London NHS Foundation Trust (Brent, Harrow, Hillingdon, Kensington and Chelsea and City of Westminster)
0800 0234 650
East London NHS Foundation Trust
0800 073 0006 (City & Hackney)
0800 073 0066 (Newham)
0800 073 0003 (Tower Hamlets)
Islington Community CAMHS
0800 151 0023
North East London NHS Foundation Trust (Barking & Dagenham, Havering, Redbridge and Waltham Forest)
0300 555 1000
Oxleas NHS Foundation Trust (Bexley, Bromley and Greenwich)
0800 330 8590
South London and Maudsley NHS Foundation Trust (Croydon, Lambeth, Lewisham and Southwark)
0800 731 2864
South West London and St George’s Mental Health NHS Trust (Kingston upon Thames, Merton, Richmond, Sutton and Wandsworth)
0800 028 8000
The Tavistock and Portman NHS Foundation Trust (Camden)
0800 151 0023
West London NHS Trust (Ealing, Hammersmith & Fulham and Hounslow)
0800 3284 444
If you’d like to talk to someone in confidence about how you’re feeling, various charities provide free advice and support, including:
If you need help urgently but you’re not at risk of harm or serious illness, visit 111.nhs.uk or call 111.
If it’s an emergency and you need immediate medical attention, call or text 999 for an ambulance. You can also go to your local Accident & Emergency department (find your nearest A&E here).
If you’re in danger because of another person, call or text 999 and ask for the police.