Last reviewed on 22 January 2022
Life can be really difficult and you might sometimes feel completely overwhelmed. This kind of crisis situation can be triggered by many things, including bereavement, stress and social isolation, and may require an immediate response.
If you feel extremely distressed and worried that you might not be able to keep yourself safe, there is lots of urgent support available, including 24/7 NHS mental health helplines in every London borough. If you’re in immediate danger and it’s a medical emergency, call 999 straight away.
If you can, let a parent, carer, friend, teacher or someone else you trust know how you’re feeling so they can support you. If you’re already receiving support from mental health professionals, you should have your own Safety and Coping Plan (sometimes called a Safety Plan or a Care Plan). When you’re struggling, try to follow this plan one step at a time until you are safe and let your mental health professional know what’s going on.
Please don’t suffer alone. You can find lots of information about the NHS and other support organisations below – they are all here to help you.
Every London borough (and other places around England) has a mental health helpline that is open 24 hours a day, seven days a week to provide urgent advice and support. You can find details of all the local helplines in London below.
If you currently receive support from a mental health service, please call the number you’ve been given for your care co-ordinator or duty team during their office hours. This number should also be on your Safety and Coping Plan. Out of office hours, please call the 24/7 helpline in your borough (see below).
North West London
24/7 Support Number: 0800 023 4650
24/7 Support Number: 0800 328 4444
North Central London
24/7 Support Number: 0800 151 0023
North East London
24/7 Support Number: 0800 995 1000
South West London
24/7 Support Number: 0800 028 8000
South East London
24/7 Support Number: 0800 731 2864
24/7 Support Number: 0800 330 8590
If you’d like to talk to someone in confidence about how you’re feeling, various charities provide free advice and support, including:
If you need help urgently but you’re not at risk of harm or serious illness, visit 111.nhs.uk or call 111.
If it’s an emergency and you need immediate medical attention, call or text 999 for an ambulance. You can also go to your local Accident & Emergency department (find your nearest A&E here).
If you’re in danger because of another person, call or text 999 and ask for the police.
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