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Latest adviceHow to use

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LAST REVIEWED 9 December 2022

Switchboard logo
Switchboard is an LGBTQ+ helpline for anyone to discuss anything, including sexuality, gender identity, sexual health and emotional wellbeing: 0300 330 0630

What is Switchboard?

You can contact Switchboard via phone or instant chat. 

The helpline is open from 10am to 10pm everyday: 0300 330 0630

Your call will be answered by a trained volunteer who self-define as LGBTQ+.

You do not have to identify as LGBTQ+ to call Switchboard. You might want to call to talk about your sexuality, or you might want advice or support if you have a friend or family member who identifies as LGBTQ+. 

The Switchboard website says "We are a safe space for anyone to discuss anything, including sexuality, gender identity, sexual health and emotional well-being. We support people to explore the right options for themselves".

The Switchboard Promise

Please note that Good Thinking cannot be held responsible for the security of the information that you share outside of this website.

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Benefits

  • The service is run for and by members of the LGBTQ+ community

  • The service is completely confidential and the service cannot access your phone number

  • The volunteers are specially trained to take your calls

Considerations

  • Phone calls are not free (but you can use your phone tariff minutes)

  • Instant chat isn't always available

  • The helpline is not 24/7 


Switchboard logo

Switchboard is an LGBTQ+ helpline for anyone to discuss anything, including sexuality, gender identity, sexual health and emotional wellbeing: 0300 330 0630

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